Publikationen
2024
Memmert, L. (2024): Brainstorming with a Generative Language Model: Understanding Performance Through Brainstorming Group Effects. In: 32nd European Conference on Information Systems (ECIS). (accepted)
Memmert, L., & Bittner, E. (2024): Human-AI Collaboration for Brainstorming: Effect of the Presence of AI Ideas on Breadth of Exploration. In: 57th Hawaii International Conference on System Sciences (HICSS).
Memmert, L., Cvetkovic, I. & Bittner E. (2024): The More Is Not the Merrier: Effects of Prompt Engineering on the Quality of Ideas Generated By GPT-3. In: 57th Hawaii International Conference on System Sciences (HICSS).
Kučević, E. , von Brackel-Schmidt, C., Lewandowski, T., Leible, S., Memmert, L., Böhmann, T. (2024): The Prompt-a-thon: Designing Formats for Value Co-Creation with Generative AI for Research and Practice. In: 57th Hawaii International Conference on System Sciences (HICSS). Nominated for Best Paper Award
2023
Taş, E. (2023), Data literacy education through university-industry collaboration, Information and Learning Sciences, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/ILS-06-2023-0077.
Cvetkovic, I., Gierlich-Joas, M., Tavanapour, N., Debowski-Weimann, N., & Bittner, E. (2023). Augmented Facilitation: Designing a Multi-Modal Conversational Agent for Group Ideation. In: Proceedings of the 44th International Conference on Information Systems (ICIS).
von Brackel-Schmidt, C., Kucevic, E., Memmert, L., Tavanapour, N., Cvetkovic, I., Bittner, E., & Böhmann, T. (2023). A User-centric Taxonomy for Conversational Generative Language Models. In: Proceedings of the 44th International Conference on Information Systems (ICIS). Nominated for Best Paper Award
Memmert, L., Tavanapour, N., & Bittner, E. (2023). Learning by Doing: Educators’ Perspective on an Illustrative Tool for AI-Generated Scaffolding for Students in Conceptualizing Design Science Research Studies. Journal of Information Systems Education (JISE), 34(3), 279-292.
Poser, M., Hörhold, H.K. & Bittner, E. (2023): May the Guide Be With You: CA-facilitated Information Elicitation to Prevent Service Failure. In: 31st European Conference on Information Systems (ECIS).
Gierlich-Joas, M. & Zimmer M. (2023): Digital workplace transformation triggers a shift in the HR function: From resource manager to growth catalyst. In: 31st European Conference on Information Systems (ECIS).
Memmert, L. & Tavanapour, N. (2023): Towards Human-AI-Collaboration in Brainstorming: Empirical Insights into the Perception of working with a generative AI. In: 31st European Conference on Information Systems (ECIS).
Memmert, L., Cvetkovic, I. & Bittner E. (2023): Human-AI Collaboration in Conceptualizing Design Science Research Studies: Perceived Helpfulness of Generative Language Model's Suggestions. In: 31st European Conference on Information Systems (ECIS).
Banerjee, D., Poser, M., Wiethof, C., Subramanian, V. S., Paucar, S., Bittner, E. A. C., Biemann, C. (2023). A System for Human-AI Collaboration for Online Customer Support. In: 37th AAAI Conference on Artificial Intelligence.
Borchers, M., Tavanapour, N. & Bittner, E.A.C. (2023). Designing Mobile Applications for Citizen Participation in Urban Planning. In: 56th Hawaii International Conference on System Sciences (HICSS). Nominated for best Paper Award. Link
Borchers, M., Tavanapour, N. & Bittner, E.A.C. (2023). Exploring AI supported Citizen Argumentation on Urban Participation Platforms In: 56th Hawaii International Conference on System Sciences (HICSS). Link
Cvetkovic, I., Rosenberg, V., & Bittner, E.A.C. (2023). Conversational Agent as a Black Hat: Can Criticizing improve Idea Generation? In: 56th Hawaii International Conference on System Sciences (HICSS).
Lewandowski, T., Poser, M., Kučević, E., Heuer, M., Hellmich, J., Raykhlin, M., Blum, S., & Böhmann, T. (2023). Leveraging the Potential of Conversational Agents: Quality Criteria for the Continuous Evaluation and Improvement. In: 56th Hawaii International Conference on System Sciences (HICSS).
2022
Li, M. M., Peters, C., Poser, M., Eilers, K., & Elshan, E. (2022). ICT-enabled Job Crafting: How Business Unit Developers Use Low-code Development Platforms to Craft Jobs. In: 43rd International Conference in Information Systems (ICIS).
Borchers, M., & Tavanapour, N., & Bittner, E.A.C. (2022). Toward Intelligent Platforms to Support Citizen Participation in Urban Planning. In: Pacific Asia Conference on Information Systems (PACIS) 2022. Link.
Debowski, N., & Tavanapour, N., & Bittner, E.A.C. (2022).Conversational Agents in Creative Work – A Systematic Literature Review and Research Agenda for Remote Design Thinking. In: Pacific Asia Conference on Information Systems (PACIS) 2022.
Wiethof, C., & Poser, M., & Bittner, E.A.C. (2022). Design and Evaluation of an Employee-Facing Conversational Agent in Online Customer Service. In: Pacific Asia Conference on Information Systems (PACIS) 2022.
Wiethof, C., & Bittner, E.A.C. (2022). Toward a Hybrid Intelligence System in Customer Service: Collaborative Learning of Human and AI. In: 30th European Conference on Information Systems (ECIS).
Wiethof, C., Roocks, T., & Bittner, E. A. C. (2022). Gamifying the Human-in-the-Loop: Toward Increased Motivation for Training AI in Customer Service. In: 24th International Conference on Human-Computer Interaction (HCII).
Poser, M.; Küstermann, G. C., Tavanapour, N., & Bittner, E.A.C. (2022). Design and Evaluation of a Conversational Agent for Facilitating Idea Generation in Organizational Innovation Processes. In: Information Systems Frontiers. Link
Cvetkovic I., Oeste-Reiß, S., Lehmann-Willenbrock, N., & Bittner, E.A.C. (2022). What should AI know? Information disclosure in Human-AI Collaboration. In: 30th European Conference on Information Systems (ECIS).
Poser, M., Wiethof, C., & Bittner, E.A.C. (2022). Integration of AI into Customer Service: A Taxonomy to Inform Design Decisions. In: 30th European Conference on Information Systems (ECIS).
Poser, M., Wiethof, C., Banerjee, D., Subramanian, V.S., Paucar, R. & Bittner, E. A.C. (2022). Let’s Team Up with AI! Toward a Hybrid Intelligence System for Online Customer Service. In: 17th International Conference on Design Science Research in Information Systems and Technology (DESRIST), Best Student Paper Award.
Poser, M., Hackbarth, T., & Bittner, E. A. C. (2022). Don’t Throw It Over the Fence! Toward Effective Handover from Conversational Agents to Service Employees. In: 24th International Conference on Human-Computer Interaction (HCII).
Debowski, N., Tavanapour, N., Bittner, E.A.C., (2022). Toward a Virtual Collaborator in Online Collaboration from an Organizations’ Perspective. In: 17th International Conference on Wirtschaftsinformatik (WI2022).
Debowski, N., Tavanapour, N. & Bittner, E. A. C. (2022). Prototyping a Conversational Agent for AI-Supported Ideation in Organizational Creativity Processes. In: 55th Hawaii International Conference on System Sciences (HICSS).
Cvetkovic, I. & Bittner E. (2022). Task Delegability to AI: Evaluation of a Framework in a Knowledge Work Context. In: 55th Hawaii International Conference on System Sciences (HICSS).
Memmert, L. & Bittner E. (2022). Complex Problem Solving through Human-AI Collaboration: Literature Review on Research Contexts. In: 55th Hawaii International Conference on System Sciences (HICSS).
2021
Poser, M. & Bittner, E.A.C. (2021). (Re)Designing IT Support: How Embedded and Conversational AI Can Augment Technical Support Work. In: 42nd International Conference in Information Systems (ICIS).
Wiethof, C. & Bittner, E. A. C. (2021). Hybrid Intelligence - Combining the Human in the Loop with the Computer in the Loop: A Systematic Literature Review. In: 42nd International Conference on Information Systems (ICIS).
Debowski, N., Siemon, D., and Bittner, E. (2021). Problem Areas in Creativity Workshops and Resulting Design Principles for a Virtual Collaborator. PACIS 2021 Proceedings. 108. Link
Brandt, M., Bader, P. & Tavanapour, N. (2021). Einbindung von vielen Teilnehmenden in den softwaregestützten Ideenfindungsprozess. Informatik Spektrum. Link
Debowski, N., Tavanapour, N. & Bittner, E. A. C. (2021). Einsatz eines virtuellen Kollaborators in analogen & digitalen Workshops im organisationalen Kontext. Informatik Spektrum. Link
Oeste-Reiß, S., Bittner, E., Cvetkovic, I., Günther, A., Leimeister, J. M., Memmert, L., Ott, A., Sick, B. & Wolter, K. (2021). Hybride Wissensarbeit. Informatik Spektrum.
Wiethof C.; Tavanapour, N. & Bittner, E. A. C. (2021). Design and Evaluation of a Collaborative Writing Process with Gamification Elements: Toward a Framework for Gamifying Collaboration Processes. AIS Transactions on Human-Computer Interaction, 13(1).
Bittner, E. A. C., Mirbabaie, M., & Morana, S. (2021). Digital Facilitation Assistance for Collaborative, Creative Design Processes. In 54th Hawaii International Conference on System Sciences (HICSS).
Küstermann, G. C. & Bittner, E. A. C. (2021). Developing a GIS-integrated Tool to Obtain Citizens’ Input in On-site Participation—Learnings from Participatory Urban Planning of a Large City. In 54th Hawaii International Conference on System Sciences (HICSS).
Poser, M., Singh S., & Bittner, E. A. C. (2021). Hybrid Service Recovery: Design for Seamless Inquiry Handovers between Conversational Agents and Human Service Agents. In 54th Hawaii International Conference on System Sciences (HICSS).
Wiethof, C., Tavanapour, N., & Bittner, E. A. C. (2021). Implementing an Intelligent Collaborative Agent as Teammate in Collaborative Writing: Toward a Synergy of Humans and AI. In 54th Hawaii International Conference on System Sciences (HICSS).
2020
Wiethof, C.; Tavanapour, N. & Bittner, E. A. C. (2020): Design and Evaluation of a Collaborative Writing Process with Gamification Elements. In: 28th European Conference on Information Systems (ECIS). Held virtually.
Tavanapour, N.; Theodorakopoulos, D. & Bittner, E. A. C. (2020): A chatbot as Facilitator: Guiding Groups Through Collaboration Processes. In: International Conference on Human-Computer Interaction (HCII). Held virtually.
Poser, M. & Bittner, E. A. C. (2020): Hybrid Teamwork: Consideration of Teamwork Concepts to Reach Naturalistic Interaction between Humans and Conversational Agents. In: International Conference on Wirtschaftsinformatik (WI), Potsdam, Germany.
Seeber, I.; Bittner, E. A. C.; Briggs, R. O.; De Vreede, T.; De Vreede, G. -J.; Elkins, A.; Maier, R.; Merz, A. B.; Oeste-Reiß, S.; Randrup, N.; Schwabe, G. & Söllner, M. (2020): Machines as Teammates: A Research Agenda on AI in Team Collaboration. In: Information & Management, Vol. 57, Nr. 2. PDF
2019
Winkler, R.; Neuweiler, M. L.; Bittner, E. A. C.; & Söllner, M. (2019): Hey Alexa, Please Help Us Solve This Problem! How Interactions with Smart Personal Assistants Improve Group Performance, In: 40th International Conference on Information Systems (ICIS). Munich, Germany.
Bittner, E. A. C.; Leimeister J.; Krcmar H.; Lieven, C.; Niering, P. & Peters, C. (2019): Civitas Digitalis - Digitale und Crowd-basierte Dienstleistungssysteme zur Schaffung zukunftsfähiger und lebenswerter Lebensräume 2020. Handlungsbroschüre zum Verbundforschungsprojekt, ITeG Technical Reports, Vol. 8, Kassel, Germany: Kassel university press. PDF
Poser, M.; Küstermann, G. C.; Bittner, E. A. C.; Casper, A.; Kulus, D. & Lieven, C. (2019): Werkzeuge für digitale Beteiligung. In: Bittner, E. A. C.; Leimeister J.; Krcmar H.; Lieven, C.; Niering, P. & Peters, C. (Eds.), Civitas Digitalis - Digitale und Crowd-basierte Dienstleistungssysteme zur Schaffung zukunftsfähiger und lebenswerter Lebensräume 2020. Handlungsbroschüre zum Verbundforschungsprojekt, pp. 45-87, ITeG Technical Reports, Vol. 8, Kassel, Germany: Kassel university press.
Küstermann, G. C.; Bittner, E. A. C. & Tavanapour, N. (2019): Workshop-based E-participation: Guidelines and Requirements for Informed Design. In: Americas Conference on Information Systems (AMCIS). Cancún, Mexico.
Tavanapour, N.; Bittner, E. A. C. & Brügger, M. (2019): Theory-Driven-Design for Open Digital Human Collaboration Systems. In: Americas Conference on Information Systems (AMCIS). Cancún, Mexico.
Tavanapour, N. & Bittner, E. A. C. (2019): "Towards Supportive Mechanisms for Crowd Collaboration – Design Guidelines for Platform Developers". In: International Conference on Human-Computer Interaction (HCII). Orlando, Florida, USA.
Tavanapour, N. & Bittner, E. A. C. (2019): "Human Collaboration on Crowdsourcing Platforms – A Content Analysis". In: International Conference on Human-Computer Interaction (HCII). Orlando, Florida, USA.
Bittner, E. A. C.; Küstermann, G. C. & Tratzky, C. (2019): The Facilitator Is a Bot: Towards a Conversational Agent for Facilitating Idea Elaboration on Idea Platforms. In: 27th European Conference on Information Systems (ECIS). Stockholm-Uppsala, Sweden.
Tavanapour, N.; Poser, M. & Bittner, E. A. C. (2019): Supporting the Idea Generation Process in Citizen Participation - Toward Interactive Systems with Conversational Agents as Facilitator. In: 27th European Conference on Information Systems (ECIS). Stockholm-Uppsala, Sweden.
Bittner, E. A. C.; Oeste-Reiß, S.; Ebel, P. A. & Söllner, M. (2019): Mensch-Maschine-Kollaboration: Grundlagen, Gestaltungsherausforderungen und Potenziale für verschiedene Anwendungsdomänen. In: HMD Praxis der Wirtschaftsinformatik. Link zum Artikel
Bittner, E. A. C.; Oeste-Reiß, S. & Leimeister, J. M. (2019): Where is the Bot in our Team? Toward a Taxonomy of Design Option Combinations for Conversational Agents in Collaborative Work. In: 52nd Hawaii International Conference on System Sciences (HICSS). Maui, USA.
Bittner, E. A. C. & Shoury, O. (2019): Designing Automated Facilitation for Design Thinking: A Chatbot for Supporting Teams in the Empathy Map Method. In: 52nd Hawaii International Conference on System Sciences (HICSS). Maui, USA.
Poser, M.; Küstermann, G. C. & Bittner, E. A. C. (2019): Citizen E-Participation: Bringing the "E" to Facilitated Workshops. In: 52nd Hawaii International Conference on System Sciences (HICSS). Maui, USA.
2018
Simmert, B.; Ebel, P. A.; Peters, C.; Bittner, E. A. C. & Leimeister, J. M. (2018): Conquering the Challenge of Continuous Business Model Improvement - Design of a Repeatable Process. In: Business & Information Systems Engineering, pp. 1-18.
Semmann, M., Grotherr, C., Vogel, P., Bittner, E. A. C., Biemann, C. & Böhmann, T. (2018): Intelligent Collaboration of Humans and Language-Based Assistants (INSTANT). In: 39th International Conference on Information Systems (ICIS) - TREO Talks, San Francisco, USA.
Tavanapour, N. & Bittner, E. A. C. (2018): Automated Facilitation for Idea Platforms: Design and Evaluation of a Chatbot Prototype In: 39th International Conference on Information Systems (ICIS). San Francisco, USA.
Tavanapour, N. & Bittner, E. A. C. (2018): The Collaboration of Crowd Workers. In: 26th European Conference on Information Systems (ECIS). Portsmouth, UK.
Seeber, I.; Bittner, E. A. C.; Briggs, R. O.; De Vreede, G. -J.; De Vreede, T.; Druckenmiller, D.; Maier, R.; Merz, A. B.; Oeste-Reiß, S.; Randrup, N.; Schwabe, G. & Söllner, M. (2018): Machines as Teammates: A Collaboration Research Agenda. In: 51st Hawaii International Conference on System Sciences (HICSS). Waikoloa, USA.
2017
Kolek, E. & Bittner, E. A. C. (2017): Usability Evaluation of Cooperation Visualisation in Enterprises: Framework Development and Validation Based on Empirical Results. In: 25th European Conference on Information Systems (ECIS). Guimarães, Portugal.
Oeste-Reiß, S.; Bittner, E. A. C. & Söllner, M. (2017): Yes You Can - Empowering Lecturers to Simulate Collaboration among Learners in the Disciplines of Problem-Solving and Critical Thinking Regardless of Class Size. In: 13th International Conference on Wirtschaftsinformatik (WI). Dresden, Germany.
Simmert, B.; Ebel, P.; Bittner, E. A. C. & Peters, C. (2017): Systematic and Continuous Business Model Development: Design of a Repeatable Process Using the Collaboration Engineering Approach. In: 13th International Conference on Wirtschaftsinformatik (WI). Dresden, Germany.
Fazli, F. & Bittner, E. A. C. (2017): Cultural Influences on Collaborative Work in Software Engineering Teams. In: 50th Hawaii International Conference on System Sciences (HICSS). Waikoloa, USA.
Tavanapour, N. & Bittner, E. A. C. (2017): Collaboration among Crowdsourcees: Towards a Design Theory for Collaboration Process Design. In: 50th Hawaii International Conference on System Sciences (HICSS). Waikoloa, USA.
2016
Bittner, E. A. C. & Hoffmann, A. (2016): Collaborative Knowledge Sharing in Project Teams - Requirements and Design Goals. In: 24th European Conference on Information Systems (ECIS). Istanbul, Turkey.
Bittner, E. A. C. & Leimeister, J. M. (2016): Wissenstransfer in altersgemischten Team: Das TANDEMWorkshopkonzept. In: Leimeister J., Krcmar H., Möslein K., Ohly S. (Eds.), Innovieren im demografischen Wandel - Methoden und Konzepte für ein modernes Innovationsmanagement, pp. 51-74. Wiesbaden, Germany: Springer Gabler.
2015
Bittner, E. A. C.; Ebel, P.; Habicht, H.; Leimeister, J. M.; Möslein, K. & Plieth, H. (2015): In TANDEMs zu Innovationen - Förderung der Zusammenarbeit in altersgemischten Teams. In: Praeview - Zeitschrift für innovative Arbeitsgestaltung und Prävention, Vol. 6, pp. 16-17.
Bittner, E. A. C. & Leimeister, J. M. (2015): Das TANDEM-Konzept zur Unterstützung des Wissenstransfers in altersdiversen Arbeitsgruppen. In: Jeschke, S., Richert, A., Hees, F. & Jooß, C. (Eds.), Exploring Demographics - Transdisziplinäre Perspektiven zur Innovationsfähigkeit im demografischen Wandel, pp. 371-382. Wiesbaden, Germany: Springer Spektrum.
Oeste, S.; Bittner, E. A. C.; Söllner, M. & Leimeister, J. M. (2015): How to Empower Lecturers to Leverage the Benefits of Peer Learning - Theory-Driven Design of Collaborative Learning Patterns. In: 75th Annual Meeting of the Academy of Management - PDW ‘Management Education and Learning Writers Workshop’. Vancouver, Canada.
Bittner, E. A. C. (2015): Designing for Shared Understanding. How Collaboration Engineering can Improve Team Effectiveness of Heterogeneous Groups. In: Research on IT/Service/Innovation/Collaboration, Vol. 5. Kassel, Deutschland: Kassel University Press, 2015.
2014
Bittner, E. A. C. & Leimeister, J. M. (2014): Creating Shared Understanding in Heterogeneous Work Groups - Why It Matters and How to Achieve it. In: Journal of Management Information Systems (JMIS), Vol. 31, Nr. 1, pp. 111-143.
Kipp, P.; Bittner, E. A. C.; Bretschneider, U. & Leimeister, J. M. (2014): User Collaboration for Idea Elaboration. In: Multikonferenz Wirtschaftsinformatik (MKWI) 2014. Paderborn, Germany.
Leimeister, J. M. & Bittner, E. A. C. (2014): Collaboration Engineering. In: WiSt - Wirtschaftswissenschaftliches Studium, Vol. 43, Nr. 5, pp- 243-249.
2013
Hoffmann, A.; Bittner, E. A. C. & Leimeister, J. M. (2013): The Emergence of Mutual and Shared Understanding in the System Development Process. In: Doerr, J. & Opdahl, A. L. (Eds.), Requirements Engineering: Foundation for Software Quality, Lecture Notes in Computer Science, pp. 174-189. Essen, Germany: Springer Verlag.
Kipp, P.; Bittner, E. A. C.; Hoffmann, A.; Bretschneider, U. & Leimeister, J. M. (2013): Collaborative Idea Elaboration on Web-Based Ideation Platforms. In: 8th International Conference on Design Science Research in Information Systems and Technology (DESRIST). Helsinki, Finland.
Bittner, E. A. C.; Hoffmann, A. & Leimeister, J. M. (2013): Engineering for Shared Understanding in Heterogeneous Work Groups - An Action Research Study at a German Automotive Company. In: Group Decision and Negotiation (GDN) 2013. Stockholm, Sweden.
Bittner, E. A. C. & Leimeister, J. M. (2013): Why Shared Understanding Matters - Engineering a Collaboration Process for Shared Understanding to Improve Collaboration Effectiveness in Heterogeneous Teams. In: 46th Hawaii International Conference on System Sciences (HICSS). Maui, Hawaii.
2011
Bittner, E. A. C. & Leimeister, J. M. (2011): Towards CSR 2.0 - Potentials and Challenges of Web 2.0 for Corporate Social Responsibility Communication. In: 11th European Academy of Management (EURAM) - Annual Meeting. Tallinn, Estonia.
Bitzer, P.; Bittner, E. A. C. & Leimeister, J. M. (2011): Identifying a Set of Relevant Input and Output Factors within a Productivity Model for Educational Services. In: International RESER Conference (RESER) 2011. Hamburg, Germany.