Dr. Christian Kurtz

Track Chair:

- Information Systems Policy and Impact. European Conference on Information Systems (ECIS), Milan, Italy, 2026.

Minitrack Chair:

- Information Systems in the Regulatory Landscape Minitrack. HICSS-59 - Hawaii International Conference on System Sciences, Maui, Hawaii, USA, 2026.

- Information Systems in the Regulatory Landscape Minitrack. HICSS-58 - Hawaii International Conference on System Sciences, Big Island, Hawaii, USA, 2025.

- Minitrack: Exploring the Intersection of Information Systems and Regulation on AI and Privacy, Americas' Conference on Information Systems (AMCIS) 2024, Salt Lake City, USA

Associate Editor:

- Track: IT-Strategy, Management & Governance, Wirtschaftsinformatik 2025, Münster, Germany

- Track: Intelligent Service Ecosystems, European Conference on Information Systems (ECIS) 2025, Amman, Jordan

- Track: Digital Service Systems, European Conference on Information Systems (ECIS) 2024, Paphos, Cyprus

- Track: IT-Strategy, Management & Governance, Wirtschaftsinformatik 2024, Würzburg, Germany

- Track: Designing and Managing Digital Services and Service Systems, European Conference on Information Systems (ECIS) 2023, Kristiansand, Norway

Review Coordinator and Program Chairs Assistance:

- International Conference on Information Systems (ICIS) 2022 Conference - Copenhagen, Denmark

Session Chair:

- Session: Understanding Users, Visualizing Threats, and Mitigating Risks, International Conference on Human-Computer Interaction (HCII) 2024, Washington DC, USA // Virtual

- Session: From FinTech to Blockchain Collaboration, International Conference on Information Systems (ICIS) 2022, Copenhagen, Denmark

Reviewer:

Journals

- Business Research (BURE): 2023 [2], 2021 [1], 2020 [2]
- Communications of the Association for Information Systems (CAIS): 2019 [2], 2018 [1]
- Decision Support Systems (DSS): 2025 [1]
- Information Systems Journal (ISJ): 2019 [1]
- Journal of Information Technology (JIT): 2021 [2]
- Journal of Service Research (JSR): 2025 [1]
- Schmalenbach Journal of Business Researchr: 2024 [1], 2022 [2], 2021 [1]
- The European Journal of Information Systems: 2020 [1]

Conferences

- Americas Conference on Information Systems (AMCIS): 2025 [1], 2020 [1], 2019 [2]
- European Conference on Information Systems (ECIS): 2022 [1], 2021 [3], 2020 [2], 2019 [1]
- International Conference on Information Systems (ICIS): 2019 [1]
- Hawaii International Conference on System Sciences (HICSS): 2022 [1], 2020 [1], 2019 [1]
- Wirtschaftsinformatik (WI)r: 2020 [3], 2019 [2]

[number of manuscripts]

• Presentation "Information Privacy in Digital Ecosystems", ENLIVEN - Enhanced Learning and Teaching in International Virtual Environments - Co-funded by the Erasmus+ Programme of the European Union, 2022.
• Presentation "Impact of Boundary Resources on Information Privacy in Platform Ecosystems -Leveraging the Cases of Facebook and iOS", MISQ Virtual Author Development Workshop, 2020.
• Presentation "Traceability of Personal Data – How Diffusion and Rebound Affect us in a Digital World", Paper Development Workshop “Special Issue on the Dark Side of Analytics and Artificial Intelligence” of the European Journal of Information Systems at the International Conference on Information Systems (ICIS), 2019, Munich (Germany).
• Presentation "Exploring the Diffusion and Rebound of Personal Data in Complex Service Ecosystems – An Analysis of Privacy-Critical Cases", Paper Writing Workshops with Professor Michael Myers, 2019, Loughborough (United Kingdom).
• Workshop "Cities without Privacy - How techno-legal ecosystem awareness can improve the design of connected smart city services", City Science Summit, 2019, Hamburg (Germany).
• Presentation "Towards Information Privacy in Service Ecosystems", Hamburg Interdisciplinary Summer School “Governance Technologies: Privacy, Fairness & Transparency”, 2019, Hamburg (Germany).
• Presentation "Information Governance Technologies - Facets of computer science and how central areas of a modern society can be actively shaped", Sommer of Knowledge, 2019, Hamburg (Germany).
• Presentation "Towards Information Privacy in Service Ecosystems", Forum Competitive Advantage in the Digital Economy Forum (CADE), 2019, Venice (Italy).
• Presentation "Information Privacy in Service Ecosystems", Doctorial Consortiums at the 14th International Conference on Wirtschaftsinformatik, 2019, Siegen (Germany).

(Presentations of publications not included)

Winter semester 2023/24

• Free elective / Studium generale: Data Worlds I: Introduction to Data Science - Lecture

Winter semester 2022/23

• Free elective / Studium generale: Data Worlds I: Introduction to Data Science - Lecture
• Free elective / Studium generale: Crossing Perspectives: Illustrating, Analyzing, and Normatively Evaluating Media Ecosystems through Architectures

Winter semester 2021/22

• Free elective / Studium generale: Data Worlds I: Introduction to Data Science - Lecture

Summer semester 2021

• Software Systems Development (B.Sc. ): Internship
• IT Management and Consulting (M.Sc.): Service Lifecycle Management (SLM) - Tutorial

Winter semester 2020/21

• IT Management and Consulting (M.Sc.): IT-Innovation und Transfer (ITIT) - Tutorial
• Software Systems Development (B.Sc. ): Internship

Summer semester 2020

• Software Systems Development (B.Sc. ): Internship

Winter semester 2019/20

• IT Management and Consulting (M.Sc.): IT-Innovation und Transfer (ITIT) - Tutorial
• Software Systems Development (B.Sc. ): Internship
• Participation in the Q&A session for pupils regarding computer science studies
  
  

Thesis Appraisals & Mentoring

Master

2025

• Customizing Language Models for Real-World Use Case Scenarios: Guidelines, a Decision Framework, and Performance Evaluation
• Generative AI in Cybersecurity: Opportunities, Risks, and Solutions
• Strategy in the Age of AI: Needs, Horizons, and Their Industry Relevance
• Dynamic Pricing Using Artificial Intelligence: Conceptual Development of a Pricing Strategy

2024

• Generative AI Literacy in Organizations: A Framework and Approaches for Upskilling
• Implementation Strategies for Generative AI in Organizations
• Human-AI Collaboration in Times of Generative AI: Challenges and Opportunities
• CIO or CAIO? - The Evolution of IT Leadership in the Age of Artificial Intelligence
• Development of a Governance Framework for the Organizational Control of Generative AI
• The Impact of AI-Based Information Systems on Data Governance in Organizations: A Multi-Case Study Examining Different Levels of Maturity
• Analysis of AI Transformation Projects with Regard to Critical Success Factors for Classification Along the AI Life Cycle
• Development of a Meta-Model to Support Transparency and Regulation of Media Ecosystems
• Development of a Process Model for the Implementation of Net Positive AI Projects: Analyzing Projects That Use AI to Regenerate and Conserve the Environment
• Designing and Evaluating a Strategic Framework for Leveraging the Generative Capabilities of AI Technology in Organizations
• The Role of Social and Technological Factors on AI Integration in Organizations
• Development of Design Principles for AI Systems in Diagnostics: Multiple Case Study Based on AI Principles
• Generative Artificial Intelligence and Its Application on Proposals in a Service Context
• Use of Generative AI in IT Companies: Process Model for the Identification and Evaluation of Suitable Use Cases
• Visualizing Dependencies in Customized Information Systems - An Exemplary Study of SAP Decision Tool Development
• Exploring and Enhancing the Interplay of Enterprise Architecture Management and Artificial Intelligence
• A Strategic Approach to Assess and Prioritize Organizational AI Use Cases to Facilitate a Successful Implementation
• Optimization of Chatbot Live Operation: Approaches to Error Handling in the Monitoring Process

2018 - 2023

• Modeling Chatbot-Initiated Handover Scenarios: A Tool for Designing Triad Interaction Work in Medium-Sized Companies
• Continuous Monitoring and Improvement of Chatbots
• Towards a Multidisciplinary Classification of Chatbots for Integration and Improvement in Customer Service
• Sustainable IT - Development of a Process Model for the Decarbonization of an IT Ecosystem
• From Use to Value: Monitoring the User Adoption Journey for Collaboration Tools
• Modularization of IT Services - Process for Transfer to a Service Pattern Catalog
• Development of a Cloud Governance Framework for AI Innovations in the Financial Sector
• Governance of Low-Code Platforms Using the Example of Microsoft PowerPlatform in a Multinational Corporation
• Decision Support for the Selection of Third-Party Suppliers - A Case Study Based on a Distribution System for Transport Companies
• Introduction and Integration of Cloud Computing Based on a Cloud Centre of Excellence at Hamburger Hochbahn AG
• Independent Study: Unboxing the Black Box - A Review on Explainable Artificial Intelligence
• Compliance as an Element of Continuous Improvement in DevOps Teams Using the Example of VAIT
• Development of a Decision Support Tool for the Use of Innovation-Promoting and User-Centered Methods in Agile Software Development
• Implementation of DevOps Based on a Digital Service in Public Administration
  
  

Bachelor

• Analysis of the social acceptance of AI applications and possible ethical problems (2025)
• Generative Artificial Intelligence in IT Projects: Challenges and the Changing Role of the Project Manager (2024/25)
• The future of software development? A literature review on low-code platforms and GenAI (2024/25)
• A strategic approach to assess and prioritize organizational AI use cases to facilitate a successful implementation (2024)
• Unraveling The Streams on Digital Democratization: A Systematic Literature Review (2022/23)
• Investigation into the Iterability of Privacy Impact Assessments (2020)
• Instant Cash - Design of a Communication Protocol for a Real-Time Payment Procedure with a Special Focus on Data Protection (2019)

• 2018 - 2021: Representative of the Academic Staff in the local Ethics Commission of the Department of Informatics of the Faculty of Mathematics, Informatics and Natural Sciences
• 2018 - 2022: Representative of the Academic Staff in the decentralized examination board for the teaching profession in informatics
• 2018 - 2022: Representative of the Academic Staff in the quality circle of the Master's programme IT-Management and -Consulting

Informing Regulatory Reasoning on Algorithmic Systems in Societal Communication with STEAM - The Socio-Technical Ecosystem Architecture Method

• Description: In the course of advancing digitalization, public communication has also undergone profound changes, without media law instruments and approaches having always fully taken these changes into account. Above all, the ideal of maintaining media diversity is still a central approach, although there are increasing signs that new types of actor constellations and the use of algorithmic systems and other technologies require new approaches. The aim of the project is to create a socio-technical ecosystem architecture methodology that provides a new and holistic perspective on ecosystems and the actors embedded in them that influence whether and how a particular content of public communication reaches an individual's media repertoire. The method builds on existing architectural concepts and includes normative concepts and frameworks with a legal and ethical background as well as horizon scanning approaches in order to enable a holistic description of an ecosystem, its actors and their dynamics of action and to identify novel threats to public communication and suitable starting points for their regulatory counteraction.
• Duration: 03/2022 to 09/2025
• Further information under the following link

DL2030 - Digitale Dienstleistungen als Erfolgsfaktor für die Wertschöpfung der Zukunft

• Description: The research project aims to identify research and development needs, including suitable approaches that contribute to the design of innovative technology-oriented service systems with high customer benefits - as pioneers for the future competitiveness of the German economy. The aim is to strengthen the position of service research as an independent field of research and to promote its further development by identifying strategic research directions, potential and requirements. The elaborated research and development roadmap forms an essential cornerstone for the design of future research priorities in the service sector. In addition, the project lays the foundation for the German Forum for Service Research (DF)² by identifying development needs for service research and striving to reinforce the dialog between business and science in the form of the German Forum for Service Research (DF)² through suitable approaches.
• Duration: 07/2019 to 03/2023
• Further information under the following link

Developing the socio-technical architecture method to inform policy choices in the shaping of COVID-19 digital infrastructure

• Description: In an interdisciplinary collaboration between Prof. Niva Elkin-Koren (The Buchmann Faculty of Law, Tel Aviv University, Israel) and Wolfgang Schulz (Leibniz Institute for Media Research │ Hans Bredow Institute (HBI) in Hamburg, Germany), the project aims to develop a framework to inform political decision-makers regarding the design of digital infrastructures. To this end, various COVID-19 tracking apps developed in Germany and Israel will be examined to understand the resulting implications of different design decisions. In the end, this should result in an understanding that supports the assessment of the impact of policy decisions regarding technology during crises and beyond, including the impact on human rights.
• Duration: 04/2021 to 09/2022
• Further information under the following link

Information Governance Technologies

• Description: Networked services create a wide range of possibilities and functions, but can also lead to the dissemination of personal and personally identifiable data and thus compromise the privacy rights of individuals. The responsible integration of third parties and the appropriate handling of data is the focus of the research network “Information Governance Technologies: Ethics, Policies, Architectures and Engineering”. This is not just about technical concepts, but also about processes, or more generally about a regulatory framework for the use of IT that is not driven solely by technology, but also considers social, ethical and legal issues from the outset in order to ensure the responsible handling of data in networked ecosystems.
• Duration: 07/2017 to 06/2021
• Further information under the following link

since 2022: Postdoctoral researcher and research project coordinator,  IT Management and Consulting working group, Department of Informatics, University of Hamburg

2017 - 2022: Research associate, IT Management and Consulting working group, Department of Informatics, University of Hamburg

2016 - 2017: IT-Consultant, NTT DATA Deutschland GmbH

2015 - 2016: Thesis student, NTT DATA Deutschland GmbH

2013 - 2016: M. A., Management & Controlling / Information Systems, Leuphana University of Lüneburg

2013: Thesis student, reQuire Consultants GmbH

2012 - 2015: Working student: Computer-Integrated Manufacturing (Department of Business Computing, Paderborn University), reQuire Consultants GmbH, NTT DATA Deutschland GmbH

2010 - 2013: B. Sc., Business Administration and Economics, Paderborn University

Academic

- Best Paper: Vogel, P., Kurtz, C., Grotherr, C., Böhmann, T. (2021). "Fostering Social Resilience via Online Neighborhood Social Networks During the COVID-19 Pandemic and Beyond: Status Quo, Design Dilemmas and Research Opportunities." Proceedings of the Hawaii International Conference on System Sciences (HICSS 54), pp. 3037–3046.

- Teaching Prize (Team Contribution): In the teaching team of Prof. Dr. Tilo Böhmann, recipient of the Hamburg Teaching Prize for outstanding and innovative teaching (2021)

- Best Paper Nomination: Kurtz, C., Wittner, F., Semmann, M., Schulz, W., Böhmann, T. (2019). "The Unlikely Siblings in the GDPR Family: A Techno-Legal Analysis of Major Platforms in the Diffusion of Personal Data in Service Ecosystems." Proceedings of the Hawaii International Conference on System Sciences (HICSS 52), pp. 5059–5068.

- Slam Prize: 3rd prize, Digital Science Slam on the topic of Computational Propaganda, Network of Labs, Hamburg (2021)

- Academic Award: Class of the Year (graduate) with outstanding academic performance, Leuphana University of Lüneburg (2016)

- Entrepreneurship Award: 1st place of the jury (endowed), Conference on Entrepreneurship, Leuphana University of Lüneburg (2015)

- Scholarship: Lower Saxony scholarship for particularly talented students (2014)

Practice

- Innovation Award: 3rd place, Open Innovation Challenge, NTT DATA (2017)

- Idea Competition Prize: 1st prize (endowed), Idea competition "Challenge of Demographic Change - Opportunities for the Skilled Crafts", Chamber of Skilled Crafts Braunschweig-Lüneburg-Stade (2014)

- Business Award: Finalist, Lüneburg Business Awards (2014)