Best Student Paper Award at DESRIST 2022

20 June 2022, by Chris Biemann

As a part of the INSTANT project, the LT Group collaborated with the WISTS Group on the topic of utilising AI in the area of online customer service, and as a result the following paper won the Best Student Paper award at DESRIST 2022 :

"Let’s Team Up with AI! Toward a Hybrid Intelligence System for Online Customer Service" - Mathis Poser, Christina Wiethof, Debayan Banerjee, Varun Shankar, Richard Paucar, Eva Bittner

The paper can be found here.

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