Prof. Dr. Eva Bittner

Eva Bittner leitet seit Oktober 2015 den Arbeitsbereich Wirtschaftsinformatik, insb. sozio-technische Systemgestaltung (WISTS)  am Fachbereich für Informatik der Universität Hamburg. Ihre Forschungsinteressen liegen im Bereich Collaboration Engineering, Mensch-Maschine-Kollaboration, Hybrid Intelligence, Wissensarbeit und -management, IT-Innovationsmanagement und Co-Creation/Social Innovation. Insbesondere beschäftigt sie sich mit der Gestaltung von Kollaborationsprozessen und -praktiken für wissensintensive Tätigkeiten unter Einsatz der Möglichkeiten moderner IKT. Anwendungsdomänen Ihrer Arbeit reichen von Kleingruppen bis Crowd Work in Organisationen unterschiedlichster Größen und Branchen, z.B. in der agilen Softwarentwicklung, im Kundenservice, in der Automobilindustrie, in der öffentlichen Bürgerbeteiligung/Smart City.

Eva Bittner ist Autorin zahlreicher nationaler und internationaler Fachpublikationen (u.a. Journal of Management Information Systems JMIS, Business and Information Systems Engineering BISE, Information & Management). Sie koordiniert aktuell die KI Nachwuchsgruppe HyMeKI (https://hymeki.informatik.uni-hamburg.de/) und forschte  in dem vom BMBF geförderten Verbundforschungsprojekt INSTANT instant.informatik.uni-hamburg.de, welches mittlerweile erfolgreich abgeschlossen ist. Eva Bittner ist Mitglied im Leitungsgremium der Fachgruppe CSCW in der Gesellschaft für Informatik, Expertin bei der Plattform Lernende Systeme (https://www.plattform-lernende-systeme.de) und als Track Chair, Associate Editor und Reviewer für zahlreiche Konferenzen und Journale tätig. Eva Bittner wurde im Februar 2015 an der Universität Kassel mit einer Arbeit zum Thema „Designing for Shared Understanding - How Collaboration Engineering can Improve Team Effectiveness of Heterogeneous Groups“ promoviert.

2023

Memmert, L., Tavanapour, N., & Bittner, E. (2023). Learning by Doing: Educators’ Perspective on an Illustrative Tool for AI-Generated Scaffolding for Students in Conceptualizing Design Science Research Studies. Journal of Information Systems Education, 34(3), 279-292.

Poser, M., Hörhold, H.K. & Bittner, E. (2023): May the Guide Be With You: CA-facilitated Information Elicitation to Prevent Service Failure. In: 31st European Conference on Information Systems (ECIS).

Memmert, L., Cvetkovic, I. & Bittner E. (2023): Human-AI Collaboration in Conceptualizing Design Science Research Studies: Perceived Helpfulness of Generative Language Model's Suggestions. In: 31st European Conference on Information Systems (ECIS).

Borchers, M., Tavanapour, N. & Bittner, E.A.C. (2023). Designing Mobile Applications for Citizen Participation in Urban Planning In: 56th Hawaii International Conference on System Sciences (HICSS). Nominated for best Paper Award. 

Borchers, M., Tavanapour, N. & Bittner, E.A.C. (2023). Exploring AI supported Citizen Argumentation on Urban Participation Platforms In: 56th Hawaii International Conference on System Sciences (HICSS). 

Cvetkovic, I., Rosenberg, V., & Bittner, E.A.C.. (2023). Conversational Agent as a Black Hat: Can Criticizing improve Idea Generation? In: 56th Hawaii International Conference on System Sciences (HICSS).

2022

Borchers, M., & Tavanapour, N., & Bittner, E.A.C. (2022). Toward Intelligent Platforms to Support Citizen Participation in Urban Planning. In: Pacific Asia Conference on Information Systems (PACIS). 

Debowski, N., & Tavanapour, N., & Bittner, E.A.C. (2022).Conversational Agents in Creative Work – A Systematic Literature Review and Research Agenda for Remote Design Thinking. In: Pacific Asia Conference on Information Systems (PACIS).

Debowski, N., Tavanapour, N., Bittner, E.A.C., (2022). Toward a Virtual Collaborator in Online Collaboration from an Organizations’ Perspective. In: 17th International Conference on Wirtschaftsinformatik (WI2022). (accepted)

Debowski, N., Tavanapour, N. & Bittner, E. A. C. (2022). Prototyping a Conversational Agent for AI-Supported Ideation in Organizational Creativity Processes. In: 55th Hawaii International Conference on System Sciences (HICSS). 

Cvetkovic, I. & Bittner E. (2022). Task Delegability to AI: Evaluation of a Framework in a Knowledge Work Context. In 55th Hawaii International Conference on System Sciences (HICSS). 

Memmert, L. & Bittner E. (2022). Complex Problem Solving through Human-AI Collaboration: Literature Review on Research Contexts. In 55th Hawaii International Conference on System Sciences (HICSS).

2021

Wiethof, C. & Bittner, E. A. C. (2021). Hybrid Intelligence - Combining the Human in the Loop with the Computer in the Loop: A Systematic Literature Review. In: 42nd International Conference on Information Systems, Austin and the World 2021. 

Debowski, N., Siemon, D., and Bittner, E. (2021). Problem Areas in Creativity Workshops and Resulting Design Principles for a Virtual Collaborator. Pacific Asia Conference on Information Systems (PACIS).

Debowski, N., Tavanapour, N. & Bittner, E. A. C. (2021). Einsatz eines virtuellen Kollaborators in analogen & digitalen Workshops im organisationalen Kontext. Informatik Spektrum. 

Oeste-Reiß, S., Bittner, E., Cvetkovic, I., Günther, A., Leimeister, J. M., Memmert, L., Ott, A., Sick, B. & Wolter, K. (2021). Hybride Wissensarbeit. Informatik Spektrum. 

Wiethof C.; Tavanapour, N. & Bittner, E. A. C. (2021). Design and Evaluation of a Collaborative Writing Process with Gamification Elements: Toward a Framework for Gamifying Collaboration Processes. AIS Transactions on Human-Computer Interaction, 13(1).

Bittner, E. A. C., Mirbabaie, M., & Morana, S. (2021). Digital Facilitation Assistance for Collaborative, Creative Design Processes. In 54th Hawaii International Conference on System Sciences (HICSS).

Küstermann, G. C. & Bittner, E. A. C. (2021). Developing a GIS-integrated Tool to Obtain Citizens’ Input in On-site Participation—Learnings from Participatory Urban Planning of a Large City. In 54th Hawaii International Conference on System Sciences (HICSS).

Poser, M., Singh S., & Bittner, E. A. C. (2021). Hybrid Service Recovery: Design for Seamless Inquiry Handovers between Conversational Agents and Human Service Agents. In 54th Hawaii International Conference on System Sciences (HICSS).

Wiethof, C.,  Tavanapour, N., & Bittner, E. A. C. (2021). Implementing an Intelligent Collaborative Agent as Teammate in Collaborative Writing: Toward a Synergy of Humans and AI. In 54th Hawaii International Conference on System Sciences (HICSS).

2020

Wiethof, C.; Tavanapour, N. & Bittner, E. A. C. (2020): Design and Evaluation of a Collaborative Writing Process with Gamification Elements. In: 28th European Conference on Information Systems (ECIS). (accepted)

Tavanapour, N.; Theodorakopoulos, D. & Bittner, E. A. C. (2020): A chatbot as Facilitator: Guiding Groups Through Collaboration Processes. In: International Conference on Human-Computer-Interaction. Copenhagen, Denmark. (accepted)

Poser, M. & Bittner, E. A. C. (2020): Hybrid Teamwork: Consideration of Teamwork Concepts to Reach Naturalistic Interaction between Humans and Conversational Agents. In: International Conference on Wirtschaftsinformatik (WI), Potsdam, Germany.

Seeber, I.; Bittner, E. A. C.; Briggs, R. O.; De Vreede, T.; De Vreede, G. -J.; Elkins, A.; Maier, R.; Merz, A. B.; Oeste-Reiß, S.; Randrup, N.; Schwabe, G. & Söllner, M. (2020): Machines as Teammates: A Research Agenda on AI in Team Collaboration. In: Information & Management, Vol. 57, Nr. 2. PDF

2019

Winkler, R.; Neuweiler, M. L.; Bittner, E. A. C.; & Söllner, M. (2019): Hey Alexa, Please Help Us Solve This Problem! How Interactions with Smart Personal Assistants Improve Group Performance, In: Proceedings of the 40th International Conference on Information Systems (ICIS). Munich, Germany.

Bittner, E. A. C.; Leimeister J.; Krcmar H.; Lieven, C.; Niering, P. & Peters, C. (2019): Civitas Digitalis - Digitale und Crowd-basierte Dienstleistungssysteme zur Schaffung zukunftsfähiger und lebenswerter Lebensräume 2020. Handlungsbroschüre zum Verbundforschungsprojekt, ITeG Technical Reports, Vol. 8, Kassel, Germany: Kassel university press. PDF

Poser, M.; Küstermann, G. C.; Bittner, E. A. C.; Casper, A.; Kulus, D. & Lieven, C. (2019): Werkzeuge für digitale Beteiligung. In: Bittner, E. A. C.; Leimeister J.; Krcmar H.; Lieven, C.; Niering, P. & Peters, C. (Eds.), Civitas Digitalis - Digitale und Crowd-basierte Dienstleistungssysteme zur Schaffung zukunftsfähiger und lebenswerter Lebensräume 2020. Handlungsbroschüre zum Verbundforschungsprojekt, pp. 45-87, ITeG Technical Reports, Vol. 8, Kassel, Germany: Kassel university press.

Küstermann, G. C.; Bittner, E. A. C. & Tavanapour, N. (2019): Workshop-based E-participation: Guidelines and Requirements for Informed Design. In: Americas Conference on Information Systems (AMCIS 2019). Cancún, Mexico.

Tavanapour, N.; Bittner, E. A. C. & Brügger, M. (2019): Theory-Driven-Design for Open Digital Human Collaboration Systems. In: Americas Conference on Information Systems (AMCIS). Cancún, Mexico.

Tavanapour, N. & Bittner, E. A. C. (2019): "Towards Supportive Mechanisms for Crowd Collaboration – Design Guidelines for Platform Developers". In: Proceedings of the 21th International Conference on Human-Computer Interaction. Lecture Notes in Computer Science (LNCS), Springer. Orlando – Florida, USA.

Tavanapour, N. & Bittner, E. A. C. (2019): "Human Collaboration on Crowdsourcing Platforms – A Content Analysis". In: Proceedings of the 21th International Conference on Human-Computer Interaction. Lecture Notes in Computer Science (LNCS), Springer. Orlando – Florida, USA.

Bittner, E. A. C.; Küstermann, G. C. & Tratzky, C. (2019): The Facilitator Is a Bot: Towards a Conversational Agent for Facilitating Idea Elaboration on Idea Platforms. In: 27th European Conference on Information Systems (ECIS). Stockholm-Uppsala, Sweden.

Tavanapour, N.; Poser, M. & Bittner, E. A. C. (2019): Supporting the Idea Generation Process in Citizen Participation - Toward Interactive Systems with Conversational Agents as Facilitator. In: 27th European Conference on Information Systems (ECIS). Stockholm-Uppsala, Sweden.

Bittner, E. A. C.; Oeste-Reiß, S.; Ebel, P. A. & Söllner, M. (2019): Mensch-Maschine-Kollaboration: Grundlagen, Gestaltungsherausforderungen und Potenziale für verschiedene Anwendungsdomänen. In: HMD Praxis der Wirtschaftsinformatik. Link zum Artikel

Bittner, E. A. C.; Oeste-Reiß, S. & Leimeister, J. M. (2019): Where is the Bot in our Team? Toward a Taxonomy of Design Option Combinations for Conversational Agents in Collaborative Work. In: 52nd Hawaii International Conference on System Sciences (HICSS). Maui, USA.

Bittner, E. A. C. & Shoury, O. (2019): Designing Automated Facilitation for Design Thinking: A Chatbot for Supporting Teams in the Empathy Map Method. In: 52nd Hawaii International Conference on System Sciences (HICSS). Maui, USA.

Poser, M.; Küstermann, G. C. & Bittner, E. A. C. (2019): Citizen E-Participation: Bringing the "E" to Facilitated Workshops. In: 52nd Hawaii International Conference on System Sciences (HICSS). Maui, USA.

2018

Simmert, B.; Ebel, P. A.; Peters, C.; Bittner, E. A. C. & Leimeister, J. M. (2018): Conquering the Challenge of Continuous Business Model Improvement - Design of a Repeatable Process. In: Business & Information Systems Engineering, pp. 1-18.

Semmann, M., Grotherr, C., Vogel, P., Bittner, E. A. C., Biemann, C. & Böhmann, T. (2018): Intelligent Collaboration of Humans and Language-Based Assistants (INSTANT). In: 39th International Conference on Information Systems (ICIS) - TREO Talks, San Francisco, USA.

Tavanapour, N. & Bittner, E. A. C. (2018): Automated Facilitation for Idea Platforms: Design and Evaluation of a Chatbot Prototype In: 39th International Conference on Information Systems (ICIS). San Francisco, USA.

Tavanapour, N. & Bittner, E. A. C. (2018): The Collaboration of Crowd Workers. In: 26th European Conference on Information Systems (ECIS). Portsmouth, UK.

Seeber, I.; Bittner, E. A. C.; Briggs, R. O.; De Vreede, G. -J.; De Vreede, T.; Druckenmiller, D.; Maier, R.; Merz, A. B.; Oeste-Reiß, S.; Randrup, N.; Schwabe, G. & Söllner, M. (2018): Machines as Teammates: A Collaboration Research Agenda. In: 51st Hawaii International Conference on System Sciences (HICSS). Waikoloa, USA.

2017

Kolek, E. & Bittner, E. A. C. (2017): Usability Evaluation of Cooperation Visualisation in Enterprises: Framework Development and Validation Based on Empirical Results. In: 25th European Conference on Information Systems (ECIS). Guimarães, Portugal.

Oeste-Reiß, S.; Bittner, E. A. C. & Söllner, M. (2017): Yes You Can - Empowering Lecturers to Simulate Collaboration among Learners in the Disciplines of Problem-Solving and Critical Thinking Regardless of Class Size. In: 13th International Conference on Wirtschaftsinformatik (WI). Dresden, Germany.

Simmert, B.; Ebel, P.; Bittner, E. A. C. & Peters, C. (2017): Systematic and Continuous Business Model Development: Design of a Repeatable Process Using the Collaboration Engineering Approach. In: 13th International Conference on Wirtschaftsinformatik (WI). Dresden, Germany.

Fazli, F. & Bittner, E. A. C. (2017): Cultural Influences on Collaborative Work in Software Engineering Teams. In: 50th Hawaii International Conference on System Sciences (HICSS). Waikoloa, USA.

Tavanapour, N. & Bittner, E. A. C. (2017): Collaboration among Crowdsourcees: Towards a Design Theory for Collaboration Process Design. In: 50th Hawaii International Conference on System Sciences (HICSS). Waikoloa, USA.

2016

Bittner, E. A. C. & Hoffmann, A. (2016): Collaborative Knowledge Sharing in Project Teams - Requirements and Design Goals. In: 24th European Conference on Information Systems (ECIS). Istanbul, Turkey.

Bittner, E. A. C. & Leimeister, J. M. (2016): Wissenstransfer in altersgemischten Team: Das TANDEMWorkshopkonzept. In: Leimeister J., Krcmar H., Möslein K., Ohly S. (Eds.), Innovieren im demografischen Wandel - Methoden und Konzepte für ein modernes Innovationsmanagement, pp. 51-74. Wiesbaden, Germany: Springer Gabler.

2015

Bittner, E. A. C.; Ebel, P.; Habicht, H.; Leimeister, J. M.; Möslein, K. & Plieth, H. (2015): In TANDEMs zu Innovationen - Förderung der Zusammenarbeit in altersgemischten Teams. In: Praeview - Zeitschrift für innovative Arbeitsgestaltung und Prävention, Vol. 6, pp. 16-17.

Bittner, E. A. C. & Leimeister, J. M. (2015): Das TANDEM-Konzept zur Unterstützung des Wissenstransfers in altersdiversen Arbeitsgruppen. In: Jeschke, S., Richert, A., Hees, F. & Jooß, C. (Eds.), Exploring Demographics - Transdisziplinäre Perspektiven zur Innovationsfähigkeit im demografischen Wandel, pp. 371-382. Wiesbaden, Germany: Springer Spektrum.

Oeste, S.; Bittner, E. A. C.; Söllner, M. & Leimeister, J. M. (2015): How to Empower Lecturers to Leverage the Benefits of Peer Learning - Theory-Driven Design of Collaborative Learning Patterns. In: 75th Annual Meeting of the Academy of Management - PDW ‘Management Education and Learning Writers Workshop’. Vancouver, Canada.

Bittner, E. A. C. (2015): Designing for Shared Understanding. How Collaboration Engineering can Improve Team Effectiveness of Heterogeneous Groups. In: Research on IT/Service/Innovation/Collaboration, Vol. 5. Kassel, Deutschland: Kassel University Press, 2015.

2014

Bittner, E. A. C. & Leimeister, J. M. (2014): Creating Shared Understanding in Heterogeneous Work Groups - Why It Matters and How to Achieve it. In: Journal of Management Information Systems (JMIS), Vol. 31, Nr. 1, pp. 111-143.

Kipp, P.; Bittner, E. A. C.; Bretschneider, U. & Leimeister, J. M. (2014): User Collaboration for Idea Elaboration. In: Multikonferenz Wirtschaftsinformatik (MKWI) 2014. Paderborn, Germany.

Leimeister, J. M. & Bittner, E. A. C. (2014): Collaboration Engineering. In: WiSt - Wirtschaftswissenschaftliches Studium, Vol. 43, Nr. 5, pp- 243-249.

2013

Hoffmann, A.; Bittner, E. A. C. & Leimeister, J. M. (2013): The Emergence of Mutual and Shared Understanding in the System Development Process. In: Doerr, J. & Opdahl, A. L. (Eds.), Requirements Engineering: Foundation for Software Quality, Lecture Notes in Computer Science, pp. 174-189. Essen, Germany: Springer Verlag.

Kipp, P.; Bittner, E. A. C.; Hoffmann, A.; Bretschneider, U. & Leimeister, J. M. (2013): Collaborative Idea Elaboration on Web-Based Ideation Platforms. In: 8th International Conference on Design Science Research in Information Systems and Technology (DESRIST). Helsinki, Finland.

Bittner, E. A. C.; Hoffmann, A. & Leimeister, J. M. (2013): Engineering for Shared Understanding in Heterogeneous Work Groups - An Action Research Study at a German Automotive Company. In: Group Decision and Negotiation (GDN) 2013. Stockholm, Sweden.

Bittner, E. A. C. & Leimeister, J. M. (2013): Why Shared Understanding Matters - Engineering a Collaboration Process for Shared Understanding to Improve Collaboration Effectiveness in Heterogeneous Teams. In: 46th Hawaii International Conference on System Sciences (HICSS). Maui, Hawaii.

2011

Bittner, E. A. C. & Leimeister, J. M. (2011): Towards CSR 2.0 - Potentials and Challenges of Web 2.0 for Corporate Social Responsibility Communication. In: 11th European Academy of Management (EURAM) - Annual Meeting. Tallinn, Estonia.

Bitzer, P.; Bittner, E. A. C. & Leimeister, J. M. (2011): Identifying a Set of Relevant Input and Output Factors within a Productivity Model for Educational Services. In: International RESER Conference (RESER) 2011. Hamburg, Germany.