Kolloquium SoSe 2021
Prof. Dr. Tilo Böhmann
University of Hamburg
IT-Management and -Consulting (ITMC)
When: Mo, 12.04.2021, at 17:15
You will receive the registration data via an email invitation. Please register for this at https://mailhost.informatik.uni-hamburg.de/mailman/listinfo/kolloquium.
Grappling with reality: Shaping service systems in real-world environments
I will give two examples of research projects in different environments where we apply this focus: identifying privacy limitations in service ecosystems (Kurtz et al. 2020) and supporting urban neighborhoods with online neighborhood social networks (Vogel et al. 2020, Vogel et al. 2021).
Based on the last example, I will talk about theoretical insights learned through reflecting these projects in real environments on a conceptual level. This leads to a multi-level framework of service system design that connects user-centric design issues to the design of institutions (Grotherr et al. 2018).
Böhmann, T.; Leimeister, J.M.; Möslein, K. (2014): Service Systems Engineering: A field for future Information Systems Research, Business Information Systems Engineering, 6(2), 73-79
Brenner, W., Karagiannis, D., Kolbe, L., Krüger, J., Leifer, L., Lamberti, H. J., Leimeister, J. M., Österle, H., Petrie, C., Plattner, H., Schwabe, G., Uebernickel, F., Winter, R. & Zarnekow, R. (2014). User, use & utility research. Business Information Systems Engineering, 6(1), 55-61.
Grotherr, C., Semmann, M., Böhmann, T. (2018). Using Microfoundations of Value Co-Creation to Guide Service Systems Design - A Multilevel Design Framework, International Conference on Information Systems (39), San Francisco, United States of America.
Kurtz, C., Wittner, F., Semmann, M., Vogel, P., Böhmann, T. (2020). "Design Goals for Consent at Scale in Digital Service Ecosystems", European Conference on Information Systems, A Virtual AIS Conference.
Vogel, P., von Mandelsloh, F., Grotherr, C., Gaidys, U., Böhmann, T. (2020) "Design and Evaluation of an Online Neighborhood Social Network for Fostering Social Connectedness and Participation: Lessons from Two Urban Neighborhoods" International Conference on Information Systems (ICIS), A Virtual AIS Conference.
Vogel, P., Kurtz, C., Grotherr, C., Böhmann, T. (2021) "Fostering Social Resilience via Online Neighborhood Social Networks During the COVID-19 Pandemic and Beyond: Status Quo, Design Dilemmas and Research Opportunities" Hawaii International Conference on System Sciences (HICSS), A Virtual AIS Conference.